Returns

The company does not accept returns. The defective or damaged products can be exchanged with the same product if the information is given to the company within 7 days of receipt of products.

 To be eligible for exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Company operates on no refund policy. Defective or damaged goods shall be exchanged with new ones.

Exchanges (if applicable)

If items approved for exchange and replacement, the delivery will be done within 7-10 days. We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at customercare@shokeenbrewing.com and send your item to: NH-8, Village Kapasshera, New Delhi no. 037

Shipping

To exchange your product, you should mail your product to: NH-8, Village Kapasshera, New Delhi no. 037

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.